![]() ![]() ![]() ![]() We have to wait several minutes for it to expire, at which point they send the same one again, starting the wait over. They don’t even give us a “reject” button. Since we’re independent contractors and not employees, we’re free to accept or reject an offer - but we’re punished for not accepting the bad ones. Likewise, imagine going to a restaurant and being required to tell the server how much you plan on tipping before they decide wether or not to bring you your meal (or if they’ll spit in your food, or re-plate the steak they dropped on the floor). Imagine going out to dinner Saturday night, then returning to the restaurant Tuesday and demanding your tip back. I can do a DoorDash order that only requires me to swing through a fast food drive through and drop it off for $7, so why bother with all the work of grocery shopping? Customers are paying a premium for a luxury service, but IC doesn’t want to pay us appropriately and therefore the customers suffer with late deliveries and poor service. My rule is “no tip, no trip.” We also run the constant risk of tips being withdrawn (you have 3 days to yank it) for arbitrary and unknown reasons, so the only guaranteed pay we can count on is that $7. Keep in mind that we see your tip up front before accepting the offer (completely backwards, I know), so that factors into our decision to accept an order and how carefully it will be shopped. Factor in gas and vehicle wear (which we pay ourselves), order difficulty (weight, time wasted at the deli, having to bag stuff at Aldi), plus my time, and many orders simply aren’t worth it for experienced shoppers. In my area, IC pays about $7 for an order, plus your tip. Orders can bounce around waiting to be accepted for a number of reasons, but typically it’s because the pay offered is too low for the amount of work and driving distance. We have about 1/2 hour to start the shop. If he started shopping at 5:45, the order wasn’t accepted until 5:15 or after. For reference, I'm located in the Chicago suburbs (very much suburban though, NOT near the city). I'm just not really sure what happened or if I should have tipped less as a result of the late delivery? What's reasonable? Guidance/suggestions/thoughts from those more in the know would be greatly appreciated. I'm sure people could game the system somehow, but I generally like to believe the best in people, so I really want to believe that no one happened to be shopping or available in my area around the time. As I was browsing yesterday, I got a tiny bit of understanding about how the other side works and I'm wondering if my shopper didn't even "accept" my order until 5:45ish? Is that possible? Maybe no one else wanted it? Maybe he wasn't even working until then? How can I even know that? I wish Instacart would be more transparent about that. I was browsing this sub yesterday to try to understand what the appropriate tipping level was (thanks for the info!). I'm relatively new to Instacart and yesterday was actually my first delivery (other orders have been pick up orders at Aldi). I'm not necessarily upset, I just don't fully understand what happened. It wasn't what I wanted, but it worked out fine. The driver delivered the order around 6:15pm. Instacart sent an email around 5:50pm telling me the order would be late, but not why.Īt 5:56pm, Instacart app sent a notification that my delivery was on the way, and the estimated delivery time was 6:20pm. Obviously at this point, I was pretty sure the delivery would be late. I got a notification from Instacart at about 5:45pm that my shopper was shopping. I placed an order for delivery yesterday, around 12pm. I am a customer and I'm just trying to understand a little more about how Instacart works. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |